Get Better Guarantee

Welcome to CHAANGE in 16

We are delighted to have you join our 16-week anxiety treatment program. This program is designed to provide comprehensive support and guidance through audio sessions, daily relaxations, and specific homework. To ensure a beneficial experience for all participants, please carefully read and agree to the following terms and conditions.

1. Program Access and Usage

a. Access: Upon enrollment, you will gain access to our course materials, including audio sessions, relaxation exercises, and homework assignments.

b. Usage: The materials provided are for your personal use only and should not be shared, copied, or redistributed.

2. Program Requirements

To achieve the best results, participants are expected to:

a. Listen to Audio Sessions: Engage with weekly audio sessions as scheduled.

b. Complete Daily Relaxation Exercises: Participate in daily relaxation practices.

c. Do Homework Assignments: Complete all homework assignments as instructed.

3. Refund Policy

a. Get Better Guarantee: We offer a "Get Better Guarantee" to participants who commit fully to the program. If you complete all components of the program - listening to weekly audio sessions, performing daily relaxation exercises, and completing all homework assignments, but do not self-report an improvement in your anxiety levels at the end of the 16-week period, you may request a full refund.

b. Refund Request Procedure: To request a refund, you must:

i. Email [email protected].

ii. Submit a written statement detailing your experience and why you believe you did not experience improvement.

iii. Submit your refund request within 4 weeks of program conclusion (20 weeks from start date).

c. Refund Processing: Refunds will be evaluated on a case by case basis and a CHAANGE coach will review your course progress and activity to determine eligibility. Refunds will be processed within 24 hours of that review and returned via the original method of payment.

4. Modifications to Terms

We reserve the right to modify these terms at any time. Your continued use of the program after such modifications will constitute acknowledgment and agreement of the modified terms.

5. Contact Us

For any questions or concerns regarding these terms or the program, please contact us at [email protected].

Acceptance of Terms

By enrolling in CHAANGE in 16, you acknowledge that you have read, understood, and agree to be bound by the above terms and conditions.